1. Introduction

CyberSafe Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, province of residence
• Interest Information: Your selected topic of interest for our courses
• Technical Information: IP address, browser type, device information, and cookies
• Communications: Records of your interactions with our support team

3. How We Use Your Information

We use your personal information for the following purposes:

• To contact you regarding your info session request
• To provide information about our cybersecurity courses
• To deliver course materials and support if you enroll
• To improve our website and services
• To comply with legal obligations

4. Consent

By submitting your information through our lead form, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw consent at any time by contacting us at info@cybersafeacademy.ca.

5. Disclosure of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and delivering our services
• Legal authorities when required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies to improve user experience. You can control cookie settings through your browser. By accepting our cookie banner, you consent to our use of cookies as described.

8. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner of Canada

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

CyberSafe Academy
123 Bay Street, Suite 500
Toronto, ON M5J 2N8
Email: info@cybersafeacademy.ca